Description
AI-powered WordPress plugin
Add AI agents to your WordPress site
ConvoViva for WordPress lets you add one or more AI agents to your site to respond to visitors, guide them to your services or products, and improve their experience.
Configure your agents to suit your needs: support, sales, prequalification, FAQ, or guidance. The guided setup and instruction assistant help prepare them, after which you can add local responses, a knowledge base, and WooCommerce recommendations.
If needed, visitors can request human follow-up with consent, and your team can reply in a secure channel. Live conversations, encrypted logs, and usage, engagement, quality, outcome, and OpenAI cost reports give you an overview from WordPress.
A versatile plugin
Plugin highlights
Create an experience tailored to your visitors while maintaining control from WordPress.
Multiple AI agents
Create different agents for your services, products, pages, or visitor types, with independent configuration for each.
With or without memory
Choose between a simple chat with no AI history or a conversation with context for longer exchanges.
Knowledge base
Add files or WordPress-synced content with File Search and OpenAI Vector Store, with or without memory.
Guided setup
Follow an eight-step resumable walkthrough, test a real OpenAI response, and verify effective instructions before publishing.
Targeted display and access
Use a shortcode or a bubble, target display by page, URL, content, category, schedule, device or language, and control access by WordPress role.
Guided interactions
Combine quick buttons, welcome messages, contextual choices and action links to guide visitors at the right moment.
Agent-level customization
Manage the model, response formats, assisted-and-verified instructions, theme, sounds and conversation options.
Multilingual management
Enable multiple languages and tailor interface text, localized responses and certain settings to the visitor.
WooCommerce recommendations
Present relevant products in the chat as cards with image, price and link to their listing.
Built-in human handoff
Receive consented requests, assign them to an agent and continue the exchange in an encrypted human channel.
Full oversight
View conversations, engagement, resolution, satisfaction, outcomes, and estimated OpenAI tokens and costs.
Privacy and roles
Differentiate required processing, history and stats, encrypt stored data and assign daily monitoring to a limited operator role.
Included features
What's included
Key features are grouped by theme. Open each block to see details.
Plugin and AI agentsSetup, AI and access
- ConvoViva plugin for WordPress.
- Resumeable eight-step guided setup with a live OpenAI trial.
- Creation and management of AI agents.
- Creation assistant, verification and live preview of agent instructions.
- Per-agent OpenAI model selection.
- Memory and stateless modes.
- OpenAI API key or WordPress OpenAI connector.
- Allowed response formats and human review configurable per agent.
- Role-based access policy shared by the bubble, shortcodes and public requests.
Display and interactionsWidget, languages and targeting
- Display shortcodes by agent or language.
- Optional floating bubble with basic display sitewide or on selected pages.
- Advanced targeting by URL, content type, WooCommerce category, schedule, device and language.
- Left or right position; movable, maximizable and resizable window on compatible screens.
- Visual theme, CSS, icons, controls and sounds customizable.
- Quick-question buttons or links.
- Contextual choices or action links offered by the assistant.
- Automatic welcome messages.
- Multi-language management.
- Local responses without API calls.
- Voice input when supported by the browser.
- Global message limit and optional new-conversation button.
Knowledge and WooCommerceFile Search and catalog
- WooCommerce product cards with image, price and link.
- Knowledge base from PDF, TXT, MD, DOCX, HTML or JSON files.
- WordPress content syncable manually or automatically.
- OpenAI Vector Store by agent.
- Configurable File Search with or without memory.
Human oversight and operationsRequests, team and chat
- Explicit, consented form, configurable per agent and disabled by default.
- Inbox with assignment, states, priorities, labels and internal notes.
- Encrypted human chat that pauses the AI during handoff.
- ConvoViva Operator role with limited operational permissions.
- Optional notifications, automatic assignment, time-goal targets and operational reporting.
- Optional outgoing webhooks, signed and limited to metadata without content or contact details.
Analytics and costsEngagement, outcomes and OpenAI
- Read-only live conversations and encrypted logs with configurable retention.
- Statistics by period, agent, language, agent-language combination and anonymous visitor within its retention window.
- Popup performance, UTM tracking and signed click measurement.
- Resolution and satisfaction with consented Statistics, then quality, final channels and end reasons.
- Conversions verified via server integration, distinct from ordinary clicks.
- Tokens, models, latency, retries, failures and locally estimated OpenAI costs.
- Overall monthly budget and non-blocking email alerts.
- Filtered CSV exports of statistics, outcomes and logs.
Privacy, lifecycle and licenseProtection, retention and updates
- Optional consent management for site history and analytics.
- Encryption of stored secrets, conversations, contact details and human messages.
- Masking of sensitive identifiers and configurable retention periods.
- WordPress tools for exporting and erasing personally identifiable data.
- Default retention on uninstall, explicit local purge and guided cleanup of referenced OpenAI resources.
- License usable on 1, 3, 5, 10 or 25 WordPress sites, depending on the chosen plan.
- Updates included for 1 or 2 years, depending on the chosen plan.
Terms and scope
What to know before ordering
Prerequisites and excluded services are presented separately to avoid ambiguity.
What to plan for before purchase
- A WordPress site 5.5+ with PHP 7.4+ and plugin installation allowed.
- A valid OpenAI API key or the WordPress OpenAI connector, with active billing or available credits.
- Instructions tailored to your services, products and response rules.
- Relevant files or well-structured WordPress content if you want to use a knowledge base.
- WooCommerce active if you want to display product recommendations.
- OpenAI usage fees, which are not included in the plugin price.
- Clear choices for authorized roles, consent, retention and human review before production.
- A reliable server integration if you want to record verified conversions; an ordinary click is not a conversion.
What is not included automatically
- Creation of your OpenAI account.
- OpenAI API usage fees.
- Installation on your WordPress site.
- Full drafting of your custom AI instructions.
- Preparation or review of your knowledge-base files.
- Selection, cleaning, or structuring of your WordPress content to be synchronized.
- Advanced configuration of agents, languages, themes, targeting, quick buttons, local responses, consent, human monitoring, or reports, unless otherwise agreed.
- Creation of webhooks, conversion integrations, or other custom connections.
The OpenAI costs shown by the plugin are local estimates; billing to your OpenAI account remains authoritative. To see the differences between modes, human monitoring, and support options, consult the full overview page.
Support under a separate agreement
Need a turnkey setup?
Want the plugin installed, configured and tailored to your business? I can help create your agents, prepare their instructions, set up access and targeting, implement languages, the knowledge base, consent, human monitoring and reporting, then test everything on your site.
