Description
OpenAI costs shown in ConvoViva are local estimates; billing on your OpenAI account remains the reference. See the full Free vs Pro comparison to confirm the features that meet your needs.
ConvoViva Professional Module
Turn your chatbot into a real operations tool
The free version of ConvoViva already lets you launch a full AI agent on WordPress. ConvoViva Pro adds the tools you need when the chatbot takes a real role in your sales, support, or customer service.
Deploy multiple agents, target their display precisely, hand complex requests to your team, and link conversations to measurable outcomes. All licenses include the same Pro features: only the number of sites and the duration of updates vary.
Why upgrade to Pro
To operate the chatbot as a business channel
Pro adds the coordination, control, and measurement needed when multiple journeys or team members are involved.
Multiple agents and journeys
Create a separate agent for each department, product, language, or visitor type, with its own instructions and knowledge.
Advanced targeting
Display the right agent based on URL, content, WooCommerce category, schedule, device, or language.
Secure human handoff
Receive consented requests, assign them to an operator, and continue the exchange in an encrypted channel.
Large-scale knowledge
Add files, crawl web sources, and sync your WordPress content to power each agent.
Quality and cost control
Track tokens, latency, failures, estimated OpenAI costs, resolution, and satisfaction.
Attribution and integrations
Measure signed clicks, UTM campaigns, and verified conversions, then connect your tools via webhook.
All Pro, no feature tiers
What’s included with each license
Choose your plan based on number of sites and duration. Pro features remain the same.
Agents and knowledgeDesign and power multiple experiences
- Create and manage multiple AI agents.
- Agent-specific instructions, OpenAI model, and knowledge base.
- PDF, TXT, MD, DOCX, HTML, or JSON files.
- Website crawling, sitemaps, and internal links.
- Manual or automatic sync of WordPress content.
- Advanced targeting and role-based access rules.
Team and human oversightHandle requests without losing context
- Explicit, consented follow-up form configurable per agent.
- Inbox with assignment, statuses, priorities, and labels.
- Internal notes and ConvoViva Operator role with limited permissions.
- Encrypted human chat that suspends the AI during handover.
- Notifications, automatic attribution and optional SLA targets.
- Operational report on volumes, replies and resolutions.
Measuring and controlling costsUnderstand usage and outcomes
- Real-time conversation wall and encrypted logs.
- Configurable retention, searches, filters and CSV exports.
- Tokens, models, latency, retries and OpenAI failures.
- Estimated OpenAI costs, monthly budget and email alerts.
- Resolution, satisfaction, quality and reasons for closure.
- Statistics by period, agent, language and anonymous visitor.
Integrations and operationsLink conversations to your tools
- Centralized UTM settings and signed click tracking.
- Verified conversions via server integration.
- Signed outgoing webhooks limited to allowed metadata.
- Multisite administration and governed network operations.
- Masking of sensitive identifiers and WordPress privacy tools.
- Guided cleanup of local data and referenced OpenAI resources.
Backup and migrationMove or restore your configuration with confidence
- Native, versioned archives of settings, agents, local responses, metrics and logs supported.
- Full or selective export by agent and data category.
- Read-only preview before import.
- Conflict-handling policies for each restore.
- Rollback snapshot and resumable staged processing.
- Exclude secrets and operational data tied to the source site.
License, updates and supportSite-based pricing, not volume-based pricing.
- The same Pro features with all plans.
- Activation on 1, 3, 5, 10 or 25 WordPress sites.
- No ConvoViva pricing per message or per conversation.
- Private Pro module updates for 1 or 2 years.
- Priority support for product operations for the same period.
- After the expiry, installed Pro features remain active; renewal restores updates and support.
A clear scope
What to know before ordering
The license covers the software, its Pro updates, and product support. Deployment within your company remains a separate service.
What you'll need
- Free ConvoViva installed on WordPress 5.5+ with PHP 7.4+.
- Permission to install plugins on each targeted site.
- A valid OpenAI API key or the WordPress OpenAI connector.
- Active OpenAI billing or available credits.
- Reliable content and clear choices about access, consent, and retention.
What requires a separate agreement
- OpenAI API usage fees.
- Full installation and configuration on your site.
- Drafting your AI prompts and preparing your knowledge base.
- Targeting strategy, consent, human oversight, and reporting.
- Webhooks, verified conversions, and other custom integrations.
Priority support included
Need help or a turnkey deployment?
Your license includes priority support for ConvoViva Pro operation for the chosen period. If you’d like me to install it, configure your agents, prepare your prompts, or connect your tools, I can also offer tailored assistance.
